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Rokomari.com is one of the most beloved online shops in Bangladesh, famous for its enormous collection of more than 300,000 books in almost 3,000 categories. But Rokomari is more than just a bookshop. It offers a wide range of products across more than 500 categories including electronics, gadgets, kitchen appliances, fashion accessories, kids accessories, food, stationery and automobile items.
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Rokomari is dedicated to being the leading online store in Bangladesh, offering a huge selection of products. With a strong distribution network, Rokomari ensures your orders on-time cash on delivery across Bangladesh and to more than 30 countries worldwide. Whether you are looking to buy books, electronics, groceries, kids items or anything else, Rokomari is your all-time shopping destination. Visit rokomari.com now and enjoy a great online shopping experience by exploring a world of books or the realm of goods at your fingertips.
Category:শিক্ষা ও গবেষণা
2 User want this item!'Customer (Student/Parents) Centric' Service quality is an important dimension in 'Neo Service Marketing Strategy'. Customer-based service marketing concepts and strategies have..
'Customer (Student/Parents) Centric' Service quality is an important dimension in 'Neo Service Marketing Strategy'. Customer-based service marketing concepts and strategies have recently flourished in response to the tremendous growth of service industries. It is equally important to the student-centric academic institutions of the country which need to be viewed as the ‘Service Industry’. The result is expected that the students should be the assets of the country, NOT the liabilities. In the last decade, huge numbers of colleges/universities have entered the market to compete for students’ enrolment. Most of the institutes are striving and competing to attract students by supplying quality academic services. This research is conducted on the service quality measurement concept that can improve customer-centric services in the education sector of any country. A case study has been carried out from three approaches, firstly, the comparison method, secondly, SERVQUAL Model and thirdly, the Gap Model to quantify the gaps of expectation and perception. Finally, three dimensional ‘Neo Service Marketing Strategy' is recommended for any educational institution (school/college/university) to ensure quality education. This service strategy will act as the driving force in the academic arena to shape the 'National Education Policy'.
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